FAQ

Can I try SYNKii for free?

Everything you need to know about our 14-day free trial

Updated 1 year ago

What is SYNKii?

What is in the SYNKii Classroom and how does it work?

Updated 1 year ago

Does SYNKii work anywhere in the world?

The maximum distance for a good connection.

Updated 1 year ago

Can I add more than one student to the classroom?

How many students can join you in the SYNKii Classroom

Updated 1 year ago

Can I use a VPN?

Using a VPN in the SYNKii Classroom

Updated 1 year ago

Getting Started

Quickstart Checklist

The ultimate guide to getting started with SYNKii

Updated 1 year ago

Connecting Your MIDI Device

A guide to connecting your device to your computer.

Updated 1 year ago

Using Headphones or Earphones

Using headphones or earphones in the SYNKii Classroom

Updated 1 year ago

How to invite a student

Inviting a student into the SYNKii Classroom

Updated 1 year ago

Troubleshooting

"This site can't ask for your permission"

How to fix the "this site can't ask for your permission"

Updated 1 year ago

There is a problem with my video connection

How to fix video connection issues.

Updated 1 year ago

There is a problem with my microphone

How to fix microphone issues.

Updated 1 year ago

Pianos, MIDI Devices & Hardware

Updated 1 year ago

What type of keyboard can I use?

Using MIDI keyboards and digital pianos in the SYNKii Classroom.

Updated 1 year ago
Updated 1 year ago

Accounts & Pricing for online music tutors

How do I make an account?

Signing up for a SYNKii account for online music tutors

Updated 1 year ago

Do my students need an account?

The different types of accounts available with SYNKii

Updated 1 year ago

How much does SYNKii cost?

How much you will pay for a SYNKii monthly subscription online music tutors

Updated 1 year ago

How do I upgrade my account?

Upgrading to a SYNKii monthly subscription for online music tutors.

Updated 1 year ago